STRUGGLING WITH
YOUR WARRANTY CLAIMS?

Claiming under warranty can be challenging because manufacturers set the rules for warranty claims. The most effective way to improve your chances of success is by using the condition data stored in SolarGain.

We often receive questions from those using or considering Above’s SolarGain, with the most common being:

  • Is making a warranty claim likely to be difficult?

  • How can I improve my chances of a successful warranty claim?

  • Why is it so challenging to achieve a successful warranty claim?

Unfortunately, the answer to the first question is often yes – claiming under warranty can be challenging because manufacturers set the rules for warranty claims. The most effective way to improve your chances of success is by using the condition data stored in SolarGain. Ideally, Asset Managers will have regularly tested and documented the condition of their module population with component condition monitoring methods. Above recommends storing this data digitally in SolarGain as time-series data linked to each individual module. This way, you can access information on a module-by-module basis, providing manufacturers with clear evidence of any changes in module condition.

In addition to supporting warranty claims, we offer a recycling service to ensure damaged panels are responsibly removed, helping you avoid issues with abandoned or faulty modules on-site.

Our Comprehensive Solar Panel Solutions:

  • Warranty Claim Support: We provide accurate, detailed data to streamline the warranty claims process, giving you a stronger foundation for a successful claim.

  • Recycling Service: No more neglected panels – we’ll responsibly recycle your damaged modules, keeping your site in optimal condition.

Don’t let unproductive panels drain your investment. Contact us today to keep your plant running smoothly with efficient, sustainable solutions.